On arrival, establish that wood flooring matches the order before opening and installation. HUAGE recommends using approved schedules to record boxes, identifiers and quantities, separating transport receipt from installation acceptance.
Make schedules and physical samples identify the same material
Before delivery, prepare the final product confirmation sheet and delivery schedule, listing material names, specifications, colours and intended areas. On arrival, check packaging identifiers and quantities item by item rather than identifying goods only by boxes or product photographs. Original catalogue names help locate information, while actual delivery identification must follow the links established in the order and supply documents.
Identify different dimensions, top layers and directions clearly within one project to prevent mixed packaging. Convert boxes to area using actual product information, not another specification. List loose items, accessories and separate deliveries as received/outstanding rather than hide differences in one box total.
Distinguish visible observations from items needing further inspection
Arrival checks can assess packaging, identification and visible damage; product sections, joints and overall appearance may require agreed opening checks. The receipt should state what was inspected and leave further arrangements for unchecked items. Correct quantities do not establish construction conformity, installation quality and final in-use performance simultaneously.
For damaged boxes, moisture signs or product concerns, locate the packaging, quantity and position, photograph overall condition and details, and communicate promptly. Retain identifiers linking material to the order rather than photograph untraceable damage alone. Continued use, segregation and treatment should follow the actual condition and project agreement.
Pass receiving records to the next stage
Before installation, give receiving schedules, discrepancy notes and product approvals to responsible personnel so actual materials are clear. Update replenishment and replacement records and recheck specifications instead of relying only on old lists. Record quantity, appearance and installation concerns separately to reduce responsibility confusion.
Different parties may handle transport, receipt and local installation for UK projects. Establish participants and handover methods when ordering. HUAGE's delivery discussions follow specific orders and agreed scope, without extending Chinese installation descriptions into UK site attendance commitments. Clear arrival records provide a common basis for later sorting, installation and issue handling.
